Natalie Gingrich is the founder and host of The Ops Authority which helps small business owners.
Her goal is to bridge the gap and overwhelm when it comes to processes and systems, growing a team, and setting up solid business foundations.
In this episode we discuss how to scale your Agency by taking yourself out of the day-to-day operations of your business and truly becoming a CEO.
We also discuss when to hire a director of operations and the difference between a virtual assistant, project manager, OBM and director of operations.
Natalie also has a certification training program for directors of operations.
Resources From This Interview:
Free Guide: 10 Ways to Find High Quality Clients
Natalie’s Podcast The Ops Authority
Other Resources: